Refund policy

Last updated: October 19, 2026

Returns

Return eligibility depends on the items in your order.

Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging or as otherwise indicated in the return instructions. We may reduce your store credit if the item has been used, damaged, or handled more than necessary.

How to start a return

Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.

Unless we state otherwise or applicable law requires otherwise, you are responsible for return shipping costs for change-of-mind returns.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Exceptions and non-returnable items

Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase.

Exchanges

Refunds

Refund, Exchange & Store Credit Policy

All sales are final. Refunds are not offered.

Exceptions may be considered at the sole discretion of Safety Plus 361, depending on the date of purchase and the condition of the merchandise, including whether the item has been opened, used, or worn.

When an exception is approved, we may offer store credit or an exchange for another item. Cash refunds and refunds to the original payment method are not provided.

All exceptions must be approved by store management. This policy does not limit any rights customers may have under applicable consumer protection laws.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at safetyplus361@gmail.com.